We offer a wide range of options and are happy to accept payment by Visa, Mastercard, Delta, Maestro, Solo and Visa Electron.
Every product we sell has is own product detail page that offers a full description along with any key features and all pricing information. If your selected item has colour, size or other options, you will be able to customise it before adding it to your basket. Clicking the yellow ‘ADD TO BASKET’ icon is the next step which will add your choice to your basket. Here you can select the quantity if you require more than one.
In general, you should expect to receive all furniture items in one order at the same time. This allows us to keep your delivery charge at £50 as we do not increase your delivery charges when you order multiple furniture items.
Once you’ve selected the all the items you wish to purchase please click the ‘YOUR BASKET’ button. This will present you with a choice to view your basket in more detail or proceed straight to checkout. Before proceeding through checkout you will be prompted to sign in, register or enter your password depending on if this is your first time shopping with us. We have worked to keep the registering and sign-in process as simple as possible but we do take your online security and privacy seriously and so we are careful to ask for account holder information at key stages in your buying process.
On the day of delivery we can contact you one hour prior, on a designated contact number before we arrive. To take advantage of this service please call us on 01542 832653 and we will inform the delivery team of this. On arrival, the delivery crew will unwrap and place your furniture in the location of your choice. Where appropriate your furniture will be assembled (excluding flat pack items unless assembly has been purchased).
Please inform us in writing of any return you would like to make within 14 days of delivery by emailing us at firstname.lastname@example.org
Please include in your email:
– Your name and address
– Your order number
– A brief explanation of the reason for your return
– Your preferred contact phone number
On receipt of your email, a member of our team will assess your return and will inform you of the quickest and most efficient way for you to return your products. There maybe a restocking and collection fee to pay.
Yes, subject to acceptance we offer Hello 15 a new way to buy furniture. 15 Weeks, 15 Payments No interest Head on over to our page to find out more www.buckiefurniture.com/hello15
Yes absolutely. Simply add in a new delivery address option on your account. However, if any furniture items (that require two-man delivery) are being sent to an alternative address, we will need to speak to the homeowner in advance of the delivery to advise them of the delivery date.
Very. It’s vitally important to Buckie Furniture that you can shop on our website in complete confidence. That’s why we’ve invested in the most advanced website security available, designed to provide all the protection and assurance you need, from making transactions to updating personal information.
Unfortunately we do not offer a trial period on our beds and mattresses.
Nobody wants the unfortunate situation where the furniture you’ve ordered does not fit, where it’s too big for the room or won’t fit through your home’s doorways or entrances. So, when you order your furniture, it’s important to check that it will fit into your house and your room. Please measure all doors, stairways and the chosen space as carefully as possible.
Buckie Furniture cannot accept responsibility for furniture not fitting, as ultimately it is up to you, the customer, to measure. If the worst happens and your delivered furniture won’t fit in, we can offer advice on what to do next. If this happens, or if you are concerned about furniture due to be delivered may not fit then please email us.
We currently deliver from Aberdeen to Inverness and everywhere in between. If you slightly of the beaten track please email us to confirmwe can delivery to you.